Soaring eagle casino of mt pleasant mi12/23/2023 A hive of nepotism that refuses to communicate properly between departments whatsoever, so as a call center agent, you find out after marketing has decided to email out invitations to guests regarding freebies, and the department scrambles to find out what is going on. Members can plan their trip, search for travel deals, and discounts online. Department management is largely overwhelmed. Book the Soaring Eagle Casino & Resort or your next hotel stay with AAA. The immediate lead staff is mostly good, with one or two bad apples as there is at any job. Call volume is always high, due to the turnover rate. Since the pandemic began, people have been worse than ever, name-calling and yelling over whatever they think will get them more. You work long hours dealing with addicts who get angry and take it out on you over not getting comped rooms, even when they're barely playing in the casino. There is a LOT of information to take in in just a few weeks, for multiple properties. Typically half to two-thirds of any group that hires in together will wash out by the end of training. The turnover rate here is atrocious- people are constantly leaving, the only ones who stick around are the ones who have been there very long-term, mostly because it's difficult to find another position paying as much as they are at the maximum.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |